FAQs
About Our Products
Q: What exactly is dehydrated fruit?
A: It’s fresh fruit that’s been gently dried to remove moisture while locking in natural flavour, colour, and aroma — no added sugar, no preservatives, just pure fruit.
Q: How are your fruits dehydrated?
A: Every slice is slowly air-dried in small batches right here in the UK. This keeps the fruit’s vibrant look and intensifies its natural sweetness.
Q: Are your products handmade?
A: Yes! Each slice is cut, dried, and packed by hand — it’s our favourite part of what we do.
Q: Do you use any additives or preservatives?
A: Never. Just fresh fruit and time.
Q: Are your products suitable for vegans or vegetarians?
A: Absolutely — all our fruit is 100% plant-based.
How to Use
Q: What can I use dehydrated fruit for?
A: So many things! Try it as a cocktail garnish, a grazing board accent, a home décor touch, a simmer pot ingredient, or even a healthy snack.
Q: Can I use the fruit for hot drinks or mulled wine?
A: Yes! Add a slice or two to mulled wine, tea, or cider for instant festive flavour.
Q: Can I eat it straight from the pack?
A: Definitely — it’s a delicious natural snack with no added sugar.
Gifting & Packaging
Q: Do your products make good gifts?
A: Perfectly so! Our modern packaging and seasonal bundles make beautiful, thoughtful gifts for hosts, foodies, or anyone who loves a touch of luxury.
Q: Do you offer gift wrapping or tags?
A: Yes — our gift boxes include branded belly wraps and “Cheers to You” tags for that personal touch.
Q: Can I send an order directly as a gift?
A: You can! Just select “This is a gift” at checkout, and we’ll make sure it’s beautifully presented.
Storage & Shelf Life
Q: How long does the fruit last?
A: Up to 12 months if stored in a cool, dry place. Each pouch is resealable to keep your fruit fresh and crisp.
Q: What’s the best way to store it?
A: Keep it sealed and away from moisture — your kitchen cupboard or pantry is perfect.
Sustainability
Q: Is your packaging recyclable?
A: Yes — our pouches are fully recyclable, and we use eco-friendly materials wherever possible.
Q: Do you source your fruit locally?
A: We work with trusted suppliers who share our values for quality and sustainability. Whenever possible, we source UK-grown fruit.
Shipping & Orders
Q: How long will my order take to arrive?
A: We aim to ship all UK orders within 2–3 business days. You’ll receive tracking details once it’s on the way.
Q: Do you offer international shipping?
A: Not at the moment - we’re focused on delivering the best experience to our UK customers first.
Q: Can I return or exchange my order?
A: For health and safety reasons, we can’t accept returns on opened food items, but if there’s ever an issue, contact us and we’ll make it right.